EMAIL — A COMPANY KILLER

8 REASONS WHY EMAIL IS KILLING COMPANIES

1. Email exacerbates knowledge hoarding

2. Email cultivates a Machiavellian environment

(note — Although this quote is regularly attributed to Machiavelli, many researchers have highlighted they can find no evidence they are indeed his.)

3. Email proliferates opacity

4. Email etiquette is too antiquated for an exponential world

5. Email conversations delay decision-making

6. Emails exacerbate the levels of hyperbolic discounting

7. Emails increase stress levels

8. Email normalises and magnifies dysfunctional behaviours, such as the previous 7 examples.

7 ALTERNATIVES TO EMAIL

1. Restrict your emails to five sentences or less

2. Organise your emails kanban style

3. Try to make all of your written communications ‘public’

Mighty Networks is just one of dozens of community platforms organisations are experimenting with to improve knowledge sharing.
  • Creating a public wiki for you and your colleagues. There are now plenty of online guides to get you started, such as this one.
  • Start holding conversations in public groups on platforms such as Slack, Mighty Networks, Chatter or Tribe.

4. Stop writing, Start Vlogging

5. Record and share your meetings

6. Talk more…, email (and meet) less.

7. Message first, email never.

BREAKING THE EMAIL HABIT WILL BE HARD

  1. Make the user experience harder

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